Privacy Policy
Last updated: May 30, 2026 · Effective: May 30, 2026
UrbanForge AI ("we," "us," or "our") is operated by 5Pyas Developer. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform at urbanforgeai.com and related services.
1. Information We Collect
Information you provide directly
- Email address — when you register for a free account or purchase a subscription
- Payment information — processed entirely by Stripe; we never store your card details
Information collected automatically
- API usage logs — endpoint calls, timestamps, and response metadata (no request content stored)
- IP address and browser metadata — for rate limiting and fraud prevention
2. How We Use Your Information
- Create and manage your account and API keys
- Send transactional emails (welcome, API key delivery, payment receipts) via Resend
- Process payments and manage subscriptions via Stripe
- Enforce rate limits and detect abuse
- Improve the platform and diagnose technical issues
- Respond to your support requests
We do not sell, rent, or trade your personal information to third parties. We do not use your data for advertising.
3. Third-Party Services
We use the following third-party processors who may handle your data on our behalf:
- Stripe — payment processing. Stripe Privacy Policy
- Supabase — database hosting for account data and API keys. Supabase Privacy Policy
- Resend — transactional email delivery. Resend Privacy Policy
- Anthropic — AI inference for urban analysis requests. Anthropic Privacy Policy
- Render / Vercel — cloud hosting for our backend and frontend
Each processor is contractually bound to handle your data only as necessary to provide their service.
4. Data Retention
- Account data — retained while your account is active and for 90 days after deletion
- API keys — deleted immediately upon account deletion or key revocation
- Payment records — retained for 7 years as required by tax and financial regulations
- Usage logs — retained for up to 90 days for debugging and abuse prevention
5. Data Security
We take reasonable technical measures to protect your data, including:
- HTTPS encryption for all data in transit
- API keys stored as hashed values — not recoverable by us after initial display
- Access controls limiting who can view account data
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You may at any time:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your account and associated data
- Withdraw consent for non-essential communications
To exercise these rights, email us at contact@5pyas.com. We will respond within 30 days.
7. Cookies
We use only essential session cookies required for authentication. We do not use tracking cookies, analytics cookies, or advertising cookies.
8. Children's Privacy
UrbanForge AI is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users by email at least 14 days before material changes take effect. Continued use of the platform after that date constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy? Contact us:
- Email: contact@5pyas.com
- Operated by: 5Pyas Developer